If you don’t want garbage out, don’t put garbage in

garbage-truckThere is an old axiom in computing, called garbage in garbage out. Basically it boils down to if you put garbage data into your system, don’t expect anything useful to come out.

Some garbage data is pretty easy to spot, for example “Mr Jqwdgsg” is probably not going to be a real name, but selecting the suburb of Wanniassa in Perth might be a little harder to detect at a glance. Pro tip, at the time of writing this, there is no suburb of Wanniassa in the city of Perth WA. Continue reading

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Surviving that OMG moment

Well you’ve really put your foot in it this time, you’ve just accidentally deleted the record of your most valuable client. Panic sets in as you work out how to explain that massive multi-million dollar hole in the budget where that client’s revenue used to be. The CEO is not going to be happy about this. Continue reading

I could tell you, but I’d then have to kill you

network padlockI was going to start this post with something along the lines of “ever since James Bond said those immortal words”, but it actually turns out it was the character Maverick in the movie Top Gun who said it. But for the sake of this article let’s just pretend that it was a 007 line.

You don’t need to have the level of data they have in spy movies to have a need to protect it. Any time you ask a client for their name, their email address, their postal address, or any details about their interaction with your company, you now have an obligation keep that data safe. Continue reading

Don’t get caught out by the Spam Act

no-spamWe’re coming up to 10 years since the Spam Act was introduced in Australia. So far the maximum penalty has been $4.5 million against a company, with the director personally hit with a further $1 million in fines. Whilst this has been the largest penalty handed out, there have been numerous other companies which have needed to pay penalties in the tens of thousands range because of these laws. Continue reading